Frequently asked questions

Yes. The Free plan stays free (¥0 /month), and no credit card is required. Try running your restaurant's work on it first.

The core set of POS, accounting register and order management, plus customer ledger, kitchen display (KDS), menu management (50 items), staff Wiki, chat, AI chat (basic model), and voice input.

All prices are shown and billed in Japanese yen. Payments are handled by FastSpring and appear as FASTSPRING on your statement.

You can upgrade or downgrade anytime. Adjust to fit your restaurant's situation.

Every plan saves you two months (e.g. Standard ¥15,000/month → ¥150,000/year).

You can cancel anytime. You won't be billed for months after cancellation.

It's designed to be used mainly from a smartphone. There's no difficult setup — you can create an account and start in as little as 3 minutes.

Account creation takes as little as 3 minutes. Start with whatever task concerns you most. You don't need to switch everything at once.

Take the free diagnosis (12 questions, about 3 minutes, multiple choice). We show the right mix of features for your restaurant on the spot, and can email you a report if you'd like.

No. You choose only the features you need. Features you don't use stay out of the way.

You can keep using them alongside Restaurant OS. There's no need to tear down or replace your current setup. Layer Restaurant OS on, starting with the task that bothers you most.

We don't assume you'll drop your current tools and move everything over. We recommend running side by side and expanding from the parts you find useful.

Restaurant OS lets you see sales, reservations, SNS and more on one screen. By consolidating gradually, you reduce the number of places you have to check.

AI answers reservation calls 24 hours (voice reservation). *Available on the Starter plan and above.

Not "auto-posting" — AI creates drafts of posts (text and image suggestions). You just review and publish. *SNS features are available on Standard and above.

AI suggests recipes for new menu items based on demand. There's also a feature to clean up and improve menu photos.

Yes. In addition to sales analysis, on Standard and above a management advisor performs a full analysis of your restaurant.

Shift submission and adjustment are available from Starter; AI shift optimization is available from Standard.

Yes. AI guides new-staff training. *Available on Standard and above.

The app supports 12 languages: Japanese, English, Chinese, Spanish, French, Vietnamese, Nepali, Tagalog, Thai, Indonesian, Burmese and Portuguese. That covers the first languages of most people working in restaurants in Japan, so your staff can use it in their own.

The AI is designed to act in line with your restaurant's rules and data. Since SNS posts, reservation details and so on are used only after you give a final check, it won't produce off-base responses on its own.

The AI handles drafts and suggestions; the final decision stays with the restaurant by design. Let it prep the busy work so you can focus on your craft.

Yes. No specialist knowledge is required. It's designed so you can just talk to it in everyday language, so you can start with confidence even if you've never used AI.

The AI only proposes ideas based on your restaurant's policies and past data. You decide the final wording and judgment, so your restaurant's own personality and atmosphere stay intact.

It's encrypted and stored securely. We operate on the premise that we're entrusted with your important restaurant information.

Your data is yours. After you leave, you can delete it or take it with you (export).

You won't be billed for months after cancellation.

We provide support by email and other channels. For higher plans and Enterprise, we plan to offer more hands-on support. (*Support tiers will be updated once finalized.)

Yes. Enterprise provides headquarters-level integrated management. You can also use separate plans per store. See the pricing page for details.

We're currently preparing for launch. Register for the β early access and we'll send you a guide when you can start.